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Managing Communication and Completed Document Settings
Who is this article for?Users altering notification settings.
User Access is required.
Communication settings enable users to specify how alerts and notifications are sent, tailoring the system to match their preferred communication channels and recipients. Completed document settings provide customisation options for document formatting and content, allowing users to control the appearance and inclusion of additional information in the final documents generated by the system.
1. Completed Documents Settings
This page enables you to customise how you view your completed documents.
- Select the "Completed Document Settings" button .
- To include optional comments from suppliers in the finished document (in HTML format), select Yes.
- If you're using a multilevel approval system and want to display all digital signatures for those users in the completed document (in HTML format) beneath each approved section, select Yes.
- Click Save once you've finished altering the notification settings.
Note: This feature only applies when using a multilevel approval system.
2. Communication Setup
This page allows you to configure the email address from which outgoing emails will be sent.
Important: If you choose No for any of the listed emails, the emails will be sent using your own email address. In such cases, it's crucial to ensure that your IT team whitelists the QADEX SPF (Sender Policy Framework) to avoid delivery issues. For additional support, please contact your Account Manager.
- Select the "Communication Setup" button .
- In this window, there are a list of reminder settings you can adjust.
- Select either Yes or No to alter whether you'd like to Send via noreply@qadex.com.
- Click Save once you've finished adjusting the communication setup.